Ordering Process

We make it easy to submit and get your order. Follow the helpful steps to expedite the process even more!

We communicate with our clients, outline a game plan, and create an image for your company so that when your audience sees your logo and/or advertising, they will have a clear image of who you are and what you do.

We want to create a lasting impression that will keep your name in your customer’s mind.

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Minimums

Unlike any other local printing company Signature Ink DOES NOT require minimum orders, you need one shirt? We can do it! Changes after art approval are limited to the following: Adding additional pieces to the order. Additional fees and extra production time may be applied.

Deposit & Cancellation

50% deposit on order required for all custom work. There will be no charges for cancellations up to 48 hours after the order is placed. After 48 hours, cancellation charges will be applied.

Approval of Art

Art approvals will be sent after the order is placed. Mock-ups must be approved by e-mail or signature on all new or changed orders before going into production. Once approved, all changes are final.

Artwork Guidelines

All artwork must be submitted as a vector file in an illustrator AI, EPS or PDF format. If done in illustrator make sure all text is converted to outlines. If artwork does not meet these requirements, an additional art fee will be charged for us to recreate your design or provide you with a custom design.
Art Approval

Art approvals will be sent via e-mail usually within 24-48 hours after the order has been placed. The digital mock-up must be approved or acknowledged with an email response. Failure to approve your artwork will result in a delay in production time. After approvals are signed or consented via e-mail, fax, or physical sign off, there will be no changes allowed.

*Note: Steve’s Apparel is not responsible for hindrance on production due to delayed approval of the digital mock- up. Please be sure to check your mock-up for artwork accuracy such as: color, dimensions, spelling and product information.

Artwork Requirements

Your artwork can be printed on t-shirts and a large variety of promotional products. To send us your artwork, please be sure that it fits the following guidelines.

``Camera Ready`` Artwork

The only form of artwork we can accept as “camera-ready” are VECTOR GRAPHICS images saved as either CorelDraw (our preferred type), Illustrator 10 or below, or EPS with ALL TEXT CONVERTED TO OUTLINES. Vector files cannot contain embedded bitmap images. We are PC based, so Mac only files are not acceptable. All other file types will be subject to an art charge!

Restrictions
We cannot accept artwork done using word processor programs like Word. In addition, we cannot accept any artwork made using presentation programs such as Powerpoint or publisher. Lastly, we do not accept artwork created using page layout programs such as Quark.
Other File Types
We can accept Tiff, JPG, BMP, GIF, and most other graphics file types, but these will not be considered camera ready and will require our art department to rework them in order to make them usable for screen printing.
Artwork Resolution
We cannot correct for low resolution or poor scanning. Resolution should not be lower than 300 dpi, and while we can take images at higher resolutions, the extra detail will not translate in a screen printed image, so we don’t recommend it.
Artwork Sizing
All raster artwork (.jpg, .bmp, .gif, etc) should be sent actual size. If you wish the image to be printed at 12″ across, the image you send should be 12″ across.
Email

Email all files to: [email protected]